Frequently Asked Questions
Everything you need to know about shopping with Lengbox
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. Express options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Please ensure the original packaging is intact to qualify for a full refund.
Are the products authentic?
Yes, we source all our products directly from authorized distributors and manufacturers to ensure 100% authenticity and quality.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular digital wallets like Apple Pay and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you ship internationally?
Currently, we ship to a select list of international destinations. Shipping costs and delivery times vary by location and are calculated at checkout.