Returns & Exchanges

At Lengbox, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unopened and unused items within 14 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all seals are intact and the products are protected from damage during transit.

• 3.
  Ship the Items

  Affix the provided return label or ship the package through your preferred carrier to our warehouse address provided in the confirmation email.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.